![]() ![]() A poor Play Store rating of 3.3 suggests users aren't too happy, but with the last release dating from May 2018 - which, when we checked, was the same as the last Windows update - they probably shouldn't hold their breath for any imminent improvements. It looks and feels almost identical to the desktop build, only with even fewer settings. ![]() For the few seconds it took to install it, anyway. Maybe the Android app would be better, we wondered. A more capable client would at a minimum have an option to automatically reconnect itself, and protect your traffic by blocking internet access until the VPN was restored. A desktop notification warned us immediately, which was good, but the best this could do was tell us manually to reconnect. We tried manually closing the OpenVPN process to see what would happen if the VPN connection were lost. There are no connection tweaks beyond the ability to switch from UDP to TCP, and no sign of a kill switch to protect you if the connection drops. You can't switch protocol (it's OpenVPN-only), or auto-connect when you access insecure networks, for instance. This is the user interface of TigerVPN's Windows app (Image credit: TigerVPN)īrowsing the rest of the Settings panel revealed the real problem with the client, as it barely has any of the features we'd usually expect to see. The Settings panel has a 'Sort servers by city name' option which is enabled by default, and we wondered if turning this off might get us a list sorted by country, but no- the client just displayed its locations in an apparently random order. While other VPN apps might enable sorting by city name, country, continent, ping time, server load or more, with just a single click on the list, TigerVPN's offering displays only the city name and two-letter country code. We expected this to connect us to our nearest server in the UK, but instead it directed us to France.Īlthough the client is easy to use, it's also a little basic. One exception is the client's 'Recommended' feature. Double-click a server and it connects desktop notifications let you know when you're protected, or if the connection drops you can switch to another server at any time without closing your current connection. Real-world use works more or less as you'd expect. This is much like any other VPN app in the world, ever - connection button, list of locations, Favorites pane, Settings box - but it's easy to use, and you'll feel at home right away. Installing the Windows client proved just as straightforward, and within a couple of minutes we were looking at its dashboard. We worked through the usual email-password-payment sequence, and arrived at an excellent web console with app download links, connection information, account details and more. If this matters for you, don't take our word for it, c heck out the document for yourself - even 30 seconds skimming through the headings will show you this is a step above the average VPN privacy policy. Still, the privacy policy goes to great lengths to provide real details on how the service works and what it means for you, and it feels far more trustworthy than the 50-word 'we absolutely definitely 100% don't log anything about you ever' policies pushed by so many competitors. Like most small providers, TigerVPN hasn't put itself through any security or privacy audit, so there's no way to confirm that it's living up to its website promises. ![]() It's unusual to see a VPN store your favorite locations centrally, but there's a good reason for this, as it allows favorites to be synced with all your devices (set a location on your iPhone, say, and it'll be immediately available on your PC.) That's a neat feature which we'd like to see available more often. TigerVPN points out that none of this can link you individually to a particular internet action, though, so the significance of this data is limited. Here's the full list, taken from the Privacy Policy: The company doesn't collect or log the sites you visit or the content of the traffic you upload or download, but it does record some session and other details. Turn to the small print and it's not quite as straightforward. Therefore, TigerVPN does not store any activity logs anywhere - period.' TigerVPN doesn't keep logs on its users' activity online but the company does record some session and other details (Image credit: TigerVPN) Privacy and loggingĬheck TigerVPN's feature list and its views on user monitoring seem very clear: 'Protecting our customers is our most important task.
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